Contact Us | Eply Gaming
How to Reach Us
Call Us
Our reception is open every working day, and you can reach us by phone from 9:30 a.m. to 5 p.m. The phone number to contact us is +33(0)153732222. We are here to assist you with any inquiries or support you may need during these hours.
For legal information, our helpline is available on Monday, Tuesday, Thursday, and Friday from 10 a.m. to 12 p.m. You can reach this service at the same phone number, +33(0)1.53.73.22.22. Our team is ready to provide you with the necessary legal assistance.
Email Us
If you prefer to contact us via email, you can reach our press contacts at presse[@]cnil.fr. This email is dedicated to press inquiries and other related matters. We strive to respond to all emails promptly and provide the information you need.
For feedback regarding our website, including suggestions, reporting dysfunctions, errors, or broken links, please use the designated feedback channels. Your input helps us improve our services and ensure a better user experience for everyone.
Visit Our Office
Our office is located at Commission nationale de l'informatique et des libertés, 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07, FRANCE. Please note that the CNIL office is not open to the public. However, you can send us letters to this address for any formal communication or documentation.
We also encourage you to follow us on Twitter at @CNIL_en for the latest updates and information. Our social media presence allows us to stay connected with our audience and provide timely updates on important topics.
Support Services
Technical Support
Our technical support team is available to assist you with any technical issues you may encounter. Whether you are facing problems with our website or need help with our tools and resources, our team is here to help. We aim to resolve technical issues promptly to ensure a smooth experience for our users.
We provide various tools and resources, such as the GDPR toolkit, guidelines, and recommendations, to help you navigate technical challenges. Our goal is to empower you with the knowledge and support you need to use our services effectively.
Customer Service
Our customer service team is dedicated to providing you with the best possible experience. Whether you have questions about our services, need assistance with your account, or have any other inquiries, our team is here to help. We are committed to addressing your concerns and ensuring your satisfaction.
We understand the importance of excellent customer service and strive to exceed your expectations. Our team is trained to handle a wide range of inquiries and provide you with the support you need in a timely and efficient manner.
Billing Inquiries
If you have any questions or concerns regarding billing, our billing inquiries team is here to assist you. We can help you with issues related to invoices, payments, and account statements. Our goal is to ensure that your billing experience is smooth and hassle-free.
We understand that billing can sometimes be complex, and we are here to provide you with the clarity and support you need. Please do not hesitate to reach out to us with any billing-related questions.
Additional Resources
FAQs
Our Frequently Asked Questions (FAQs) section is a valuable resource for finding quick answers to common questions. We have compiled a list of the most frequently asked questions to help you find the information you need without having to contact us directly.
The FAQs cover a wide range of topics, including account management, technical support, and billing inquiries. We continuously update this section to ensure that it remains relevant and helpful to our users.
Help Center
Our Help Center is designed to provide you with comprehensive support and information. It includes detailed guides, tutorials, and articles on various topics related to our services. Whether you are a new user or an experienced one, the Help Center has something for everyone.
We encourage you to explore the Help Center to find answers to your questions and learn more about our services. Our goal is to empower you with the knowledge and resources you need to make the most of our offerings.
Feedback and Suggestions
We value your feedback and suggestions as they help us improve our services. If you have any ideas, comments, or suggestions, please do not hesitate to share them with us. Your input is crucial in helping us enhance our offerings and better serve our users.
We are committed to continuous improvement and appreciate your contributions. Whether it is a suggestion for a new feature or feedback on your experience, we are here to listen and take action.